www.microsoft.com/downloads/details.aspx?familyid=069df92a-4f58-45e3-bbf8-93ed6bcb61d1&displaylang=en&tm#filelist Microsoft Team service is run by Microsoft and Microsoft provides customers with a service level contract. The service level agreement provides service credits when Microsoft falls under its ALS. As a free service, AKS does not offer a financially guaranteed service level agreement. We will strive to obtain at least 99.5% availability for the Kubernetes API server. The availability of agent nodes in your cluster is covered by SLA virtual machines. For more information, you can find virtual machines in ALS. One of the conversations I often enter with businesses is cloud services, risk agreements, operating time and service level agreements. Microsoft says, « If we increase the main version of the API (z.B. from v1.0 to v2.0), we announce that the current version (in this example v1.0) will be immediately obsolete and that we will no longer support it 24 months after the announcement.
We may make exceptions to this policy for security or integrity issues. From docs.microsoft.com/en-us/graph/versioning-and-support For permission for the Windows Virtual Desktop service, see the licensing conditions described here. Microsoft does not offer a financially guaranteed service level agreement. We strive to achieve at least 99.9% of the availability of Windows virtual desktop URLs. The availability of virtual session computers in your subscription is covered by the SLA « Virtual Machines. » Reference: azure.microsoft.com/en-gb/support/legal/sla/summary/ Microsoft Teams SLA is documented in microsoft Online Services Level Agreement. The agreement is available to the public through Microsoft here. You should refer to this document as an author and not as my blog. I`m not a lawyer and the agreement is between Microsoft and the client, but here`s a breakdown of the main points. Availability for all Azure services is calculated on a monthly billing cycle. Click here to download SLA for most Microsoft Azure services.
You can find the ALS for Active Directory here. We guarantee that at least 99.99% of Front Door time responds to customer requests and delivers requested content without error. We will verify and accept data from any economically reasonable independent measurement system you choose to monitor your content. You must select a group of agents from the list of standard agents in the measurement system that are generally available and represent at least five geographically different locations in major metropolises (excluding PR of China). Service incident updates are provided on an hourly frequency or, if a different walking frequency is required, indicated in the SHD communication.